a smarter system deserves a smarter start

Onboarding Designed for Clarity, Confidence, and Speed

We’ve designed an implementation process that respects your team’s time while ensuring long-term success. From your first kickoff to full platform rollout, we tailor each step to your goals, your structure, and your go-live timeline–so your team gains value from day one.

Your Onboarding Journey, Step-by-Step

Every implementation includes expert guidance, focused training, and hands-on support. Here’s how we help you get up and running—with confidence.

1

We configure.
You get familiar.

We handle the technical setup of your Planyear environment and user permissions. Then we schedule guided, role-based training sessions so your team can explore the platform’s capabilities with purpose—not guesswork.

3

From core team
to full adoption.

Once your initial implementation team is comfortable, we expand access to your full organization. Our comprehensive training covers every part of the platform—from renewals and ID cards to billing, employee benefits portals, and account management.

2

Set the strategy.
Assemble your team.

Upload carrier quotes, SBCs, or plan summaries —BEACON extracts every detail automatically. No manual entry, no formatting headaches. Just clean data flowing seamlessly into your workflows, saving hours on every client.

4

The launch is just
the beginning.

Your team gets continued access to our searchable knowledge base, recorded training, and live check-ins. Whether it’s your first renewal cycle or your fiftieth, we’re here to help you maximize every feature.

What Our Customers Say

apex

“We had far more access to the Planyear team than I expected. Monthly check-ins, immediate support, and they actually listen to feedback. They bring in their product team when needed. As an agency whose tagline is 'clients come first,' it's refreshing to work with a partner that treats us the same way.”

Jeff bastien,  principal & founder

What to Expect From Your Implementation

You Bring

We Deliver

Typical Timeline

Timeline goals and metrics/vision for success

A tailored setup and rollout plan

2–4 weeks for mid-sized teams

A willingness to rethink current workflows

Guided trainings & ongoing coaching

Up to 6–8 weeks for large or complex orgs

Questions, goals, and use cases

A platform built to evolve with you

Custom timelines available by request

Getting Started Is As Easy 1-2-3

Add an Employer

Start by adding basic details about your client company—name, contacts, benefit year, and benefit classes. This sets the foundation for plan setup and your client’s employee benefits portal.

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Add Benefit Plans

Whether you decide to begin with going to market with carriers or setting up your client’s employee experience, you’ll want to upload your core lines of coverage. With BEACON you can:
• Bulk upload SBCs or Plan Summaries
• Request and track SBC/Plan Summaries directly from carriers

Go-to-Market or Build an Employee Microsite

You’re ready to get started! Send and track carrier RFPs, compare carrier quotes, and finalize your plan strategy—or publish your employee-facing benefits information into the Employee Benefits Portal when you’re ready.

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Ready to get started Planyear?

We’ll meet you where you are—with a plan that fits your team’s structure, goals, and schedule. Let’s talk about what implementation could look like for you.